Visual consults at scale: smile simulation for DSOs

A DSO’s advantage is consistency: the same standard of care, the same materials, the same metrics across every location. Visual consultations are one of the highest-leverage places to standardise, because case acceptance is where unstandardised practices leak the most revenue.

Roll the same visual consult to every chair

The Enterprise API is server-to-server — there is no hosted or embedded patient UI — so your platform team integrates simulations into the consult flow your practices already use: the practice’s own imaging tool, its own presentation, its own consent capture. One integration, and every clinician shows outcomes the same way.

Platform posture that survives procurement

• No training on partner images. Uploaded images are never used to train AI models.
• Defined retention. Patient photos are deleted approximately one day after upload and result URLs expire within 1 hour; no PHI is retained beyond that period.
• A BAA process for live keys. Compliance paperwork runs through the commercial path your legal team already knows how to execute.
• Contract-first sandbox. Sandbox access is free for integration, and the sandbox runs on the same contract as live — pilots do not fork into throwaway code. Keys are prefixed sc_sandbox_ and sc_live_ so environments are never ambiguous.

Integration, realistically

Sandbox-first: validate photo intake, job polling and result retrieval against the documented REST contract, then move to the commercial agreement. Pricing is negotiated per contract, which is the shape DSO procurement prefers — the pilot proves the workflow before the master agreement prices it.

What to measure after rollout

Treat the rollout as an experiment with the same rigour as any clinical standard: case-acceptance delta versus the pre-rollout baseline, simulation volume per location, and consult duration. The first number tells you whether visual consults belong in the playbook; the other two tell you where to coach.